Community Corner

UPDATED: Authorities Report Sporadic Phone Problems Across Michigan

Dexter Village, City of Chelsea report no problems with phones as of Wednesday afternoon.

UPDATE 2:50 p.m.: Washtenaw Metro Dispatch non-emergency lines are back in service. Callers can use 734-973-4911 to contact dispatch for non-emergencies.

Non-emergency phone service at the City of Ann Arbor offices was down Wednesday morning. Employees could not make calls in or out.

Washtenaw County offices were also experiencing phone problems, according to Ann Arbor.com. The outage affected non-emergency service at the Washtenaw County metro dispatch center, which handles dispatching of emergency service for Washtenaw County. Emergency service was not affected.

Find out what's happening in Dexterwith free, real-time updates from Patch.

The disruptions began at approximately 9 a.m. and technicians were working to correct the problems, said David Avery, a spokesman for Little Rock, Ark.-based Windstream.

Avery said the disruptions appeared to be caused by a cut fiber optic cable in Indiana and an equipment malfunction in Wisconsin. He could not provide an estimated time for service restoration. Avery said Windstream also was working to determine the exact scope of the problem in Michigan.

Find out what's happening in Dexterwith free, real-time updates from Patch.

Windstream provides "high-speed broadband Internet, phone service and Digital TV packages to residential customers as well as products and services for small, medium and large businesses, and government agencies," according to its website.

The outage also impacted lines in Flint, Bay City, Lapeer, Saginaw Township, and Wyoming.

Patch will update this story as more information becomes available.


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